Frequently Asked Questions
Is it Confidential?
All aspects of treatment, including the fact that you are even a client, are confidential. There are a few potential exceptions to this, however, and we can discuss these initially by phone or at our first meeting. Other than in these very few, rare cases, the therapist is NOT free to discuss your treatment in any circumstance, unless you have requested I do so and I have obtained your signed consent.
How Do I Get Started?
New clients can leave messages on my voice mail, 919.816.0009, at any time and I will generally get back with you within 24 hours, and can offer a first meeting typically within a few days. If needed, an initial phone consultation can help determine whether the client-therapist match is likely to be a good one. Referrals to other local therapists, who may be better suited to the client's needs, are available.
Will My Insurance Help Pay For My Therapy?
If you have concerns or questions about your health insurance coverage or reimbursements, please contact my medical biller, Liana DiBerto directly at apex.billing.service@gmail.com. She can research your coverage for you if you provide her with your name, date of birth, insurance company name and member ID. For additional questions, please visit Fees and Payment.
When Will My Appointments Be?
I see clients Tuesday through Friday between the hours of 8 AM and 6 PM. Typically, clients come in on a weekly basis for a 50-55 minute appointment. Couples' sessions run 70-75 minutes. It is often the case that we will schedule on a less frequent basis as you progress.
While I am not able, in most cases, to offer immediate crisis intervention, I am available by phone for brief consultations between appointments, for established clients, at no additional charge.
What if I need an antidepressant or
some other medication?
When the use of medication is a possibility, your family physician may be able to prescribe. In some cases I may refer you to a psychiatrist who can evaluate the need for medications and prescribe and monitor them. In such situations, as long as I have your signed release, your doctor or the psychiatrist and I can stay in close communication to ensure your treatment is well-coordinated.
