Frequently Asked Questions
Is it confidential?
All aspects of treatment, including the fact that you are a client, are confidential. There are a few potential exceptions to this, however, and we can discuss these initially by phone or at our first meeting. Other than in these very few, rare cases, your therapist is NOT free to discuss your treatment in any circumstances, unless you have requested I do so and I have obtained your signed consent. I am very intentional about confidentiality and maintain excellent boundaries.
How do I get started?
New clients can text me or leave a message on my voicemail at 919-816-0009, or email me at gayle.biz@gmail.com and I will generally get back with you within 24 hours. If needed, an initial phone consultation can help determine whether the client-therapist match is likely to be a good one. Referrals to other therapists, who may be better suited to the client's needs, are available.
Will my insurance help pay for my therapy?
In many cases, health insurance coverage can be billed to cover the cost of psychotherapy. My office can file your claims for you following each session. If you have questions or concerns about your insurance coverage or reimbursements, you can contact my biller, Dawn Rudd, directly at drudd2004@gmail.com. Dawn can research your coverage for you if you provide her with your name, date of birth, insurance company name, and member ID.
When will my appointments be?
I see clients Tuesday through Friday between the hours of 8 am and 6 pm. Typically, clients come in on a weekly basis for a 55-minute appointment. It is often the case that we will schedule to meet on a less frequent basis as you progress.
While I am not able, in most cases, to offer immediate crisis intervention, I am available by phone for brief consultations between appointments, for established clients, at no additional charge.
What if I need antidepressant or anti-anxiety medication, or some other medication?
When the use of medication is a possibility, your family physician may be able to prescribe. In some cases I may refer you to a psychiatrist who can evaluate the need for medications, prescribe and follow-up with you. In such situations, as long as I have your signed release, your doctor or the psychiatrist and I can stay in close communication to ensure your treatment is well-coordinated.